Date: 120301
Windows - Power Windows Inoperative And DTC's Stored
SI M51 06 12
Body Equipment
March 2012
Technical Service
SUBJECT
Power Windows Are Inoperable and Fault Codes in Memory
MODEL
R55 (Cooper Clubman, Cooper S Clubman)
R56 (Cooper, Cooper S)
R57 (Cooper Convertible, Cooper S Convertible)
R60 (Cooper Countryman, Cooper S Countryman)
Vehicles produced from September 29, 2009 to July 31, 2011
SITUATION
The one-touch function to raise the power window is permanently or intermittently inoperative.
^ Window(s) do not respond when the toggle switch is pressed.
^ Fault codes are stored in the FRM3R (footwell module):
^ 9CCB (Relay Power window driver door defect) and/or
^ 9CCC (Relay Power window passenger door)
CAUSE
Hardware error in the FRM3R module
CORRECTION
Perform diagnostics using the latest ISTA (Integrated Service Technical Application) diagnostic software version.
Note:
When the ISTA system message displays: "Battery voltage only "XX.XX" V. Please connect charger."
Please note the displayed battery voltage reading in the repair order comments section.
When one of the corresponding fault codes 9CCB and/or 9CCC is stored in the FRM3R module, replace the FRM3R module. Follow the
Repair Instruction "61 35 115 Removing and installing/ replacing footwell module" in ISTA.
If these two faults codes are not stored in the FRM3R module, diagnose any power window faults stored in the control modules by
completing the relevant test plans.
Program and code the vehicle with the most recent ISTA/P (Integrated Service Technical Application/Programming) version.
Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.2010 Mini Cooper (R56) L4-1.6L (N12)
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For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales / Service / Workshop Technology / Vehicle
