Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts
Technical Service Bulletin # 2009110003 Date: 100101
Campaign - Front SAM Back Up Battery Values Set Too Low
FILE:
SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER
Campaign No. 2009110003, January 2010
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model 212, Model Year 2010
Update Front SAM software
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the
specified values of the backup battery in the front SAM may be set too low. This may lead to fault messages in the instrument cluster. Dealers will
update the front SAM software at the next workshop visit.
Prior to performing this Service Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 213
^ Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 16,641 vehicles are affected.
Procedure
Note:
^ Use Xentry 11/09 with all associated patches or higher.
^ Follow the steps exactly as described in Xentry.
^ Connect battery charger (battery voltage >12.5V).
1. Connect Star Diagnosis to vehicle.
2. Correct backup battery parameters: Function view/Overall vehicle/Power supply/Symptom selection "Illuminates white"/Check component G1/7
(Additional battery"). (New values are written in the SAM-F control unit in the background)
3. Follow on-screen instructions.
Note:
The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Technical Service Bulletin # 2009110003 Date: 100101
Campaign - Front SAM Back Up Battery Values Set Too Low
FILE:
SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER
Campaign No. 2009110003, January 2010
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model 212, Model Year 2010
Update Front SAM software
This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the
specified values of the backup battery in the front SAM may be set too low. This may lead to fault messages in the instrument cluster. Dealers will
update the front SAM software at the next workshop visit.
Prior to performing this Service Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 213
^ Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 16,641 vehicles are affected.
Procedure
Note:
^ Use Xentry 11/09 with all associated patches or higher.
^ Follow the steps exactly as described in Xentry.
^ Connect battery charger (battery voltage >12.5V).
1. Connect Star Diagnosis to vehicle.
2. Correct backup battery parameters: Function view/Overall vehicle/Power supply/Symptom selection "Illuminates white"/Check component G1/7
(Additional battery"). (New values are written in the SAM-F control unit in the background)
3. Follow on-screen instructions.
Note:
The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
