Mercedes Benz Truck GLK 350 Technical Problem # S-82_60-629A Date: 090107
Audio System - Various iPod(R) Concerns
Date: January 7, 2009
Order No.: S-B-82.60/629a
Supersedes: S-B-82.60/629 dated June 26, 2008
Group: 82
Revision History
Revision Date Purpose
a 1/7/09 Applicable Models Updated
- 6/26/08 Initial issue
SUBJECT:
All Model 164 / 203 / 209 Vehicles, as of Model Year 2005
All Model 171 / 251 Vehicles, as of Model Year 2006
All Model 204 Vehicles, as of Model Year 2008
All Model X204 Vehicles, as of Model Year 2010
All Model 211 Vehicles, as of Model Year 2004, Equipped with COMAND (528 or 530)
All Model 216 / 219 / 221 / 463 Vehicles, as of Model Year 2007
All Model 230 Vehicles, as of Model Year 2009
Equipped with iPod Interface System or Media Interface System (Option Code 518)
Various iPod Issues: iPod Battery Discharge, No Data Display, Slow Reaction When Listening to Audio Books
If you receive customer reports in the above model vehicles of the conditions below, this may be due to old iPod Software which must be updated
via Apple's Website.
^ iPod Battery discharged after a continuous lengthy use of iPod in vehicles (3-5 continuous hours).
^ Display illumination of iPod does not go out after docking the iPod connector.
^ Track display on the head unit (only in vehicles equipped with Media Interface) or instrument cluster does not correctly show the track number
and title.
^ Cluster or head unit do not display iPod data completely.
^ Pod-casts are intermittently not displayed.
^ Slow iPod reaction when listening to audio books.
^ iPod does not charge while connected to the vehicle's iPod Interface Cable or Media Interface.
Note:
Mercedes Benz Truck GLK 350 112
In certain cases, you may need to reset the iPod if it locks up during operation. When the iPod does not charge while connected to the interface,
this may be caused by insufficient battery voltage at the iPod Interface Module. For this, make sure the voltage across PIN 1 and PIN 11 of the
iPod Interface Module Cable-set is > 10V, otherwise perform a continuity check and make sure the kit is correctly installed using the
corresponding WIS Document.
Apple Website Support Notes:
The Customer needs to ensure the iPod Software is up to date. For current iPod Application Software and supported iPod models, navigate to this
official Apple Website:
http://support.apple.com/kb/HT1353?
To find the correct iPod Application Software version for the iPod, navigate to this official Apple Website:
http://docs.info.apple.com/article.html?artnum=60984-en
Audio System - Various iPod(R) Concerns
Date: January 7, 2009
Order No.: S-B-82.60/629a
Supersedes: S-B-82.60/629 dated June 26, 2008
Group: 82
Revision History
Revision Date Purpose
a 1/7/09 Applicable Models Updated
- 6/26/08 Initial issue
SUBJECT:
All Model 164 / 203 / 209 Vehicles, as of Model Year 2005
All Model 171 / 251 Vehicles, as of Model Year 2006
All Model 204 Vehicles, as of Model Year 2008
All Model X204 Vehicles, as of Model Year 2010
All Model 211 Vehicles, as of Model Year 2004, Equipped with COMAND (528 or 530)
All Model 216 / 219 / 221 / 463 Vehicles, as of Model Year 2007
All Model 230 Vehicles, as of Model Year 2009
Equipped with iPod Interface System or Media Interface System (Option Code 518)
Various iPod Issues: iPod Battery Discharge, No Data Display, Slow Reaction When Listening to Audio Books
If you receive customer reports in the above model vehicles of the conditions below, this may be due to old iPod Software which must be updated
via Apple's Website.
^ iPod Battery discharged after a continuous lengthy use of iPod in vehicles (3-5 continuous hours).
^ Display illumination of iPod does not go out after docking the iPod connector.
^ Track display on the head unit (only in vehicles equipped with Media Interface) or instrument cluster does not correctly show the track number
and title.
^ Cluster or head unit do not display iPod data completely.
^ Pod-casts are intermittently not displayed.
^ Slow iPod reaction when listening to audio books.
^ iPod does not charge while connected to the vehicle's iPod Interface Cable or Media Interface.
Note:
Mercedes Benz Truck GLK 350 112
In certain cases, you may need to reset the iPod if it locks up during operation. When the iPod does not charge while connected to the interface,
this may be caused by insufficient battery voltage at the iPod Interface Module. For this, make sure the voltage across PIN 1 and PIN 11 of the
iPod Interface Module Cable-set is > 10V, otherwise perform a continuity check and make sure the kit is correctly installed using the
corresponding WIS Document.
Apple Website Support Notes:
The Customer needs to ensure the iPod Software is up to date. For current iPod Application Software and supported iPod models, navigate to this
official Apple Website:
http://support.apple.com/kb/HT1353?
To find the correct iPod Application Software version for the iPod, navigate to this official Apple Website:
http://docs.info.apple.com/article.html?artnum=60984-en
